Information we collect

• Contact information you submit, such as name, email address, waitlist details, and support messages.
• Account and authentication information, including login sessions, OAuth identity details, API keys, and workspace settings.
• Product usage information, including pages visited, Lab activity, strategy metadata, backtest requests, paper-tracking activity, and logs needed to run and protect the service.
• Technical information such as IP address, browser, device, approximate location from network data, referrer, and diagnostics.
• Analytics information if you consent to optional analytics cookies.

How we use information

• To provide, secure, maintain, and improve Alphora.
• To operate authentication, private demo access, API keys, backtests, paper tracking, and support workflows.
• To respond to waitlist requests, product questions, and service notices.
• To understand aggregate site and product usage when analytics consent has been given.
• To detect abuse, debug errors, enforce terms, and comply with legal obligations.

How we share information

We do not sell personal information. We may share information with infrastructure, analytics, email, authentication, database, hosting, security, and support providers that help us operate Alphora. We may also share information if required by law, to protect rights and safety, or in connection with a business transfer.

Retention and security

We keep information for as long as needed to provide the service, meet legal or operational requirements, resolve disputes, and protect the platform. We use reasonable technical and organizational safeguards, but no internet service can be guaranteed to be perfectly secure.

Your choices

You can contact us to request access, correction, deletion, or export of personal information where applicable. You can reject optional analytics cookies through the cookie banner and manage browser cookies in your browser settings.

Contact

For privacy requests, contact [email protected]. If Alphora adds a dedicated privacy contact or data protection representative, this page should be updated.